ING Direct UK Renews Outsourcing Agreement with Fidelity National Information Services
- Wednesday, 16 September 2009
Profile® core banking suite facilitates increased flexibility and improved efficiency
LONDON – (Sept. 16, 2009) – Fidelity National Information Services, Inc.® (FIS™), a leading provider of core processing, card issuer and transaction processing services to financial institutions, today announced the renewal of a three-year outsourcing agreement to provide ING Direct UK with extended maintenance, support and application development services for the FIS Profile core banking suite.
The service level-based agreement further strengthens the long-term relationship that FIS has developed with ING Direct UK over the last six years. The outsourcing agreement enables ING Direct UK to realise cost reductions, benefit from flexibility in resourcing and provides the bank with the ability to scale capacity for new projects and migration of accounts. It also will ensure vital continuity of knowledge of the core banking suite and its application within ING Direct UK.
“This agreement will enable ING Direct UK to continue providing our customers with innovative products and services that have helped build our market-leading position,” said Peter Knight, IT director, ING Direct UK. “We have enjoyed a very high degree of support from FIS and we expect this to continue throughout our relationship.”
“We are delighted that ING Direct UK will continue to rely on Profile as its strategic core banking suite and FIS as its application management provider,” said Barry Dark, managing director for FIS EMEA. “We look forward to working together very closely with ING Direct UK and helping the bank to achieve its business objectives over the coming years.”
About ING Group
ING is a global financial institution of Dutch origin offering banking, investments, life insurance and retirement services to over 85 million private, corporate and institutional clients in more than 40 countries. With a diverse workforce of about 115,000 people, ING is dedicated to setting the standard in helping our clients manage their financial future.
About Fidelity National Information Services, Inc.
Fidelity National Information Services, Inc. (NYSE: FIS), a member of the S&P 500, is a leading provider of core processing for financial institutions; card issuer and transaction processing services; and outsourcing services to financial institutions and retailers throughout the world. FIS has processing and technology relationships with 40 of the top 50 global banks, including nine of the top 10 and has been ranked the number one banking technology provider in the world by American Banker and the research firm Financial Insights in the annual FinTech 100 rankings. Headquartered in Jacksonville, Fla., FIS maintains a strong global presence, serving more than 14,000 financial institutions in more than 90 countries worldwide. For more information on Fidelity National Information Services, please visit www.fidelityinfoservices.com.
Forward-Looking Statements
This press release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: changes in general economic, business and political conditions and other risks detailed in the “Statement Regarding Forward-Looking Information,” “Risk Factors” and other sections of the Company’s Form 10-K and other filings with the Securities and Exchange Commission.
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For More Information:
Tony Martin, 44.0.20.7240.6959
Portfolio Communications Ltd
tony.martin@portfoliocomms.com
Marcia Danzeisen, 904.854.5083
Senior Vice President
Corporate Communications
FIS
marcia.danzeisen@finis.com
Mary Waggoner, 904.854.3282
Senior Vice President
Investor Relations
FIS
mary.waggoner@fnis.com
REF: 09-124