NetSupport release enhanced Remote Control Software with NetSupport Manager 10.5

• Thursday, 16 October 2008

London, UK – October 16th 2008 – Remote Control specialists NetSupport announce the immediate release of NetSupport Manager version 10.5.

The latest version of NetSupport Manager PC Remote Control Software provides key enhancements to its Security, Communication and Data Transfer capabilities as well as additional supporting functionality.

Support for SmartCard authentication has been extended in the latest version to provide both User validation for Remote Control connections requests and Remote Authentication for desktop login. Active Directory support for NetSupport Manager has been further extended allowing central policies to control rights to use the software and the control of all product configurations. Using the pre-supplied AD templates, customers can ensure that only authorized network users can initiate a remote control session and that at all times approved security configurations and feature profiles are enforced.

For some years NetSupport have provided optional connectivity support for remote networks via an included HTTP gateway component, allowing secure communications over the internet without the need for local firewall and network changes. In version 10.50 this support has been further improved, including support for Gateway installations on Windows 2008 Server and Vista systems and the provision of network redundancy, allowing multiple gateways to be implemented and client connections to automatically fall back and locate an alternative gateway in the event of a failure.

Significant Improvements have been made to the speed of Data Transfers, with NetSupport Manager, already recognized as offering the fastest file transfer rates, now also including the provision for direct delivery of data to the remote desktop and documents folder in a single click. NetSupport Manager also includes File Distribution support allowing files or folders to be sent to multiple computers, again in a single action.

NetSupport Manager offers uniquely the ability to view, as expandable thumbnails, all connected computer screens in a single action, these thumbnails now support systems with Multiple Monitors, up to 8, as well as further remote control optimization tools for support of systems over slower connections. The latest version now includes a virtual whiteboard during chat sessions to provide greater flexibility and opportunity for collaboration during support calls.

NetSupport Manager 10.5 also includes as standard, their market leading Training and Instruction Tool, NetSupport School, allowing organizations to enjoy the benefits of both an enterprise Remote Control solution and a powerful Training and Instructional tool for a single purchase and critically, a single client footprint.

NetSupport Manager provides platform support allowing seamless remote control of Windows 2008, Vista, XP, 2003, 2000, ME and 9x systems as well as Linux, Solaris, Mac, Pocket PC, CE, Windows Mobile, Terminal Server and Embedded systems. Support for Remote Control from CE and Pocket PC devices is also included as standard. All Windows x64 platforms are fully supported.

NetSupport Manager is available fully localized (product and documentation) in English, German, French, Spanish, Italian, Portuguese, Czech, Dutch, Japanese, and Polish.

NetSupport Manager was awarded the Network Computing 2008, Software product of the Year award as voted by its readers, The Network World “Best of the Tests” winner for 2008, recognizing the product that scored most highly of all tested products during 2007, as well as the PC PRO labs winner, PC Authority “A” list winner and PC Magazines “5 Star” award.

Visit www.netsupportmanager.com for further details or to download a free trial copy.

About NetSupport

Headquartered in the UK, NetSupport specializes in the development and promotion of commercial software packages to manage and support Local and Wide Area Computer Networks. Its flagship products are the highly successful NetSupport Manager Remote Control and PC Management application, NetSupport DNA, offering advanced Enterprise Asset Management, NetSupport School, the leading interactive classroom and training software solution and NetSupport Protect, advanced desktop protection and endpoint security.

NetSupport and its derivatives are sold worldwide and enjoy market-leading status in many countries, with a worldwide install base exceeding 7 million desktops. NetSupport is recognized as one of the fastest growing technology companies in The EU, consistently included within the Deloitte & Touche Fast 50 Awards (6 years running) and was recently, voted the #1 UK Technology Exporter (European Technology Forum).

Press Contact:

Mr Chris Lovesey 01778 382270
c.lovesey@netsupportsoftware.com

This press release was distributed via SourceWire, a service from Daryl Willcox Publishing, on behalf of NetSupport. For more information visit http://www.dwpub.com/pressreleasewires