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Despite the rapid rise of social media, 88% of IT and finance professionals still rate e-mail as the best way to receive business information, while the popularity of paper in the office appears to be declining. This is according to a survey carried out by business automation software provider, V1, which explored variations on how different generations prefer to receive information.

The survey asked respondents to classify themselves by their generation as either baby boomers (born in the 1940s and 50s), Generation X (born in the 60s and 70s) or Generation Y (80s and 90s). Findings revealed some notable similarities in attitudes and trends to digital communications between the age groups.

All generations selected e-mail as the preferred choice for receiving information, with each scoring social media channels such as Twitter and Facebook as being of low importance. All three age groups rated Facebook and Twitter as their two least preferred methods...

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