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Survey reveals that hacked and insecure smartphones may trigger massive churn among disgruntled customers of Britain’s mobile providers

London, UK – December 3, 2012 – Crossbeam Systems, Inc. the leading provider of next-generation security platforms for high-performance networks, today released research revealing that compromised security – rather than high monthly fees – would be the biggest catalyst for triggering UK smartphone users to change mobile network providers.

The independent blind survey of 1,076 UK adult smartphone users and bill payers, carried out for Crossbeam by Opinion Matters, examined usage habits, the importance of mobile security and data services, purchasing considerations and what would motivate them to switch providers. The survey revealed that 75.6 per cent of those surveyed would...

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